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Vetted and approved by Trading Standards
Monitored for customer service
Audited by a Trading Standards professional
Qualified, insured & reference checked
Overall Customer Rating
01256 761200
October 2015
Hollybush Lane
Hook Common
Hook
Hampshire
RG27 9JL
N/A miles from your postcode
Building Contractors
Bathroom Design & Installation, Carpenter/Joiner, Disability Adaptations, Electricians / Electrical Services, Gas Engineers/Servicing, Guttering / Soffits / Fascias, Heating Services, Kitchens, Painters & Decorators, Plasterers, Plumbers / Plumbing, Wood Flooring
Based on 191 reviews
New Bathroom excellent (Reviewed February 2023)
From start to finish this company have been great, good prompt communication, flexible and the work carried out to a high standard. Keith who carried out the decorating work was a pleasure to have in the house, he was always courteous and always left the area he was working in very clean after each day. We liked Keith so much that we have asked for him to return and carry out further work in the house. (Reviewed October 2022)
The whole experience from quote to finish was second to none. The tradesman were hard working, reliable, friendly & trustworthy. (Reviewed May 2022)
First class quality workmanship. Very personable staff, high standards of cleanliness. (Reviewed March 2022)
I could not fault them. Polite, caring, excellent work. (Reviewed January 2022)
Excellent - well organised and completed on time (Reviewed November 2021)
Great job. Trustworthy, reliable contractor, excellent work, clean and tidy. (Reviewed November 2021)
My condition affects my immune system. I felt very anxious. I was reassured, made to feel relaxed. Top class job. All's well that ends well! (Reviewed October 2021)
Great service from start to finish, would use again (Reviewed October 2021)
I am completely happy with the work carried out. It was skilfully done and the house was left clean and tidy on completion. (Reviewed October 2021)
Excellent communication throughout the process. Always pleasant, polite, helpful. Attention to detail excellent. Considerate throughout to elderly residents. Highly recommend. (Reviewed August 2021)
No complaints. Brilliant job done. (Reviewed June 2021)
100 per cent happy with service. (Reviewed May 2021)
Superb, quality work. Everything clean & hoovered at end of each day. Very pleasant workmen. (Reviewed May 2021)
Very professional, friendly team, from staff to management. High quality of standard. (Reviewed May 2021)
Very pleased with work. (Reviewed April 2021)
Fantastic service as always from Astral (Reviewed April 2021)
Great! (Reviewed April 2021)
To a very high standard (Reviewed March 2021)
Great (Reviewed February 2021)
Great service. Very helpful, given options all the way through for the little things that make the difference (e.g. which side the handle/taps should go etc) (Reviewed January 2021)
Service and workmanship were brilliant. Couldn't have asked for more. (Reviewed January 2021)
Very high quality, punctual, clean, tidy work. (Reviewed December 2020)
Excellent Service, kept to the plan, very tidy. (Reviewed October 2020)
Very good. (Reviewed August 2020)
Good level of workmanship. (Reviewed February 2020)
Very thoughtful, manager time to fit in with household. Concientious, very clean and tidy. (Reviewed February 2020)
The guys worked at a very professional level. They are a good working team, especially Pete and Shane. I am very happy with the whole referb. They kept me in the loop at every stage. Very highly recommended. Thank you. (Reviewed February 2020)
Excellent (Reviewed February 2020)
An excellent job of power flushing our central heating system. (Reviewed February 2020)
I have been very impressed with the level of service & quality of work. (Reviewed January 2020)
Punctual, professional & left tidy. Excellent workmanship; would use again. (Reviewed December 2019)
High standard of service we have come to expect from Astral PMS, have a whole series of plumbing issues solved in a single day, (Reviewed November 2019)
Excellent. (Reviewed October 2019)
Excellent service throughout.
Work completed to high standard. Have used Astral on several occasions. (Reviewed September 2019)
Very professional. Understood my requirement and delivered exactly. (Reviewed September 2019)
From start to finish we have been delighted with the efficiency and high quality of workmanship provided by Astral. Would not hesitate to recommend the company. (Reviewed September 2019)
Very high standard of work, friendly and courteous service. (Reviewed August 2019)
Excellent, trustworthy polite and clean team of workers. Great customer service and overall finish. (Reviewed August 2019)
Very good. Very helpful. (Reviewed August 2019)
Very pleased with all the work done in my flat. (Reviewed May 2019)
The service was very good. (Reviewed April 2019)
Very professional efficient company. They aim for perfection and they achieve this as they are very detailed in their work and nothing is too much trouble. (Reviewed April 2019)
On time and completed as quoted time. Efficient team explained process and cleared up/left tidy. (Reviewed April 2019)
Very good. (Reviewed March 2019)
Outstanding quality of work. Would highly recommend. Reliable and courteous. Lovely workmen. (Reviewed March 2019)
In a word, excellent. Very clean and tidy with superb workmanship. Very impressed. (Reviewed February 2019)
Excellent from start, dealings with office, to finish with Adrian who did the job. (Reviewed January 2019)
Excellent service. Very efficient and tidy. Good timekeeping and very friendly and polite. Would recommend. (Reviewed January 2019)
Excellent. (Reviewed January 2019)
Very professional and reliable, delivered in a friendly manner. (Reviewed December 2018)
The level of service was very good, all trades kept us informed of works and were very helpful and kept work areas very tidy. (Reviewed November 2018)
Reliable, clear, professional decorating, staff well mannered, knowledgeable, honest. (Reviewed November 2018)
Absolutely First Class (Reviewed October 2018)
Very informative and helpful. (Reviewed October 2018)
All workmen was punctual, polite and they were very tidy leaving our house clean at the end of the day. The standard of work was very high we had no problems & very happy overall. (Reviewed September 2018)
Astral fitted a shower, replaced taps and repaired toilets and a soil stack. All work carried out neatly and efficiently. (Reviewed September 2018)
Extremely good service, would use again. (Reviewed August 2018)
Excellent great customer care (Reviewed June 2018)
Excellent. (Reviewed May 2018)
Very good. (Reviewed May 2018)
Can't fault the work or workers, excellent service. (Reviewed April 2018)
Very good. (Reviewed April 2018)
1. Failure to communicate with client when unable to attend for work.
2. Length of time taken far longer than planned.
3. No consultation on type of tiles appropriate resulting in extra expense.
4. Surveyor over estimated tiles by 6 boxes. (Reviewed April 2018)
Excellent. No complaints. (Reviewed March 2018)
Wonderful (Reviewed February 2018)
Excellent service throughout. (Reviewed January 2018)
Excellent service and workmanship. (Reviewed December 2017)
The service was excellent from start to finish. The workmanship was of a very high standard, the men were all friendly and courteous and they cleaned up well after the work. (Reviewed October 2017)
Very professional service carried out with courtesy and care. Many thanks. (Reviewed October 2017)
Super Friendly service, Job well done! (Reviewed September 2017)
Superb service, great attention to detail, every care taken and every aspect of the work done to the highest standard. (Reviewed August 2017)
Very pleased. (Reviewed July 2017)
Excellent. Good clean tidy workers. (Reviewed June 2017)
Very punctual, clean and tidy. They did a very good job. (Reviewed June 2017)
Friendly and professional. Very impressed. (Reviewed May 2017)
Very good level of service. (Reviewed May 2017)
Excellent service and excellent workmanship. Always on time & nice & clean. (Reviewed April 2017)
Excellent, 1st class service (Reviewed April 2017)
Excellent, really pleased. (Reviewed March 2017)
Excellent, very professional and helpful with a high standard of finish. (Reviewed February 2017)
Really Impressed. Very clean and kept to schedule. (Reviewed January 2017)
Excellent service, friendly staff and good quality of workmanship. (Reviewed January 2017)
Absolutely excellent. Astral PMS will always be my provider for any additional works required. Superb. (Reviewed December 2016)
Paid over £400 to fix a problem as diagnosed by the engineer but am left with the same original issue to do with noise in the system. He then suggested even more work that only might resolve the issue. (Reviewed December 2016)
Excellent work. (Reviewed November 2016)
Excellent work, my new bathroom is wonderful. (Reviewed October 2016)
Excellent work, well happy. (Reviewed October 2016)
Very good. Staff worked quiet non stop. Polite and left place clean. (Reviewed October 2016)
The service was very good, my only criticism is that they asked me to complete this whilst they were on the premises. (Reviewed September 2016)
Excellent service, as usual. (Reviewed September 2016)
Team were excellent and workmanship excellent. (Reviewed August 2016)
Very professional in all aspects of work, very polite and considerate. (Reviewed July 2016)
Excellent service from initial contact to completion work. Every member of the installation team worked to the highest standard resulting in a fantastic new kitchen. (Reviewed July 2016)
Very good to excellent, no problems what so ever. (Reviewed July 2016)
Excellent service from start to finish. (Reviewed July 2016)
1st class service as always, very prompt, friendly, tidy and trustworthy. (Reviewed July 2016)
Excellent, as usual. (Reviewed July 2016)
Excellent (Reviewed June 2016)
Very good. (Reviewed June 2016)
Excellent. (Reviewed May 2016)
The level of service was excellent. (Reviewed May 2016)
Generally very happy, got everything done, arrived on time, satisfied. (Reviewed May 2016)
Excellent service, as usual, from Astral. (Reviewed April 2016)
The service was excellent. All tradesmen were very knowledgeable and helpful. (Reviewed April 2016)
Very pleased. (Reviewed April 2016)
First class. (Reviewed March 2016)
Excellent, good tidy work, no problems. (Reviewed December 2015)
Excellent service. Clean and tidy. Very polite. No hassels (Reviewed December 2015)
Very good service and workmanship, tidy and cautious. (Reviewed December 2015)
From start to finish work is excellent. Can recommend them highly - first class. (Reviewed December 2015)
The usual high quality service i have come to expect from Astral. (Reviewed October 2015)
First class workmanship (Reviewed October 2015)
Very pleased, they were excellent, on time, reliable, clean and tidy, courteous and polite. (Reviewed August 2015)
From the first contact to the final inspection nothing was too much trouble. Excellent work, lovely tradesmen, can't speak highly enough. (Reviewed August 2015)
Very good service and workmanship, very good as well. (Reviewed August 2015)
Very good service, thank you. (Reviewed July 2015)
Excellent. (Reviewed July 2015)
Very good. Nice company to deal with. (Reviewed July 2015)
Brilliant service. All personnel worked without fuss, kept me informed with a great end product (Reviewed July 2015)
Tidy conclusion and an efficient job well done. (Reviewed July 2015)
Astral were, prompt, efficient and tidy. Would recommend completely without hesitation. (Reviewed July 2015)
Excellent job done to renew kitchen units and sink. (Reviewed June 2015)
I am very pleased with the service, pleasant, helpful employees, a job well done. (Reviewed June 2015)
Punctual, obliging and good value for the money. (Reviewed May 2015)
The service is always excellent! (Reviewed May 2015)
Organisation from office very poor. (Reviewed May 2015)
Excellent installation of new boiler. Workman very clean and tidy, realiable and courteous. I would highly recommend. (Reviewed April 2015)
Service was very good, would use again. (Reviewed March 2015)
Very good, quick and professional. No hassle. (Reviewed March 2015)
Service was excellent, very professional, left kitchen very clean and tidy. Very pleased with everything done. (Reviewed February 2015)
Excellent and very professional (Reviewed February 2015)
Very quick response, very clean and tidy, friendly engineer (Reviewed February 2015)
Very quick response.Very clean and tidy, friendly engineer (Reviewed February 2015)
Excellent (Reviewed January 2015)
Very Good Service (Reviewed January 2015)
Work completed in time stated. Care taken with finishes to tiling etc. Work started at 8am every day. (Reviewed January 2015)
Courteous workers provided excellent service. (Reviewed January 2015)
Excellent Service and quality (Reviewed January 2015)
Professional and efficient - very tidy and explained thoroughly the work they had to do. (Reviewed January 2015)
First class as always
Attention to detail
Always ready with good advice (Reviewed January 2015)
Excellent service from initial quote to the finished work. (Reviewed January 2015)
Excellent service + work. Prompt, polite and professional. (Reviewed January 2015)
Excellent workmanship and great customer service. (Reviewed January 2015)
Excellent as always, repeat customer would happily recommend. (Reviewed January 2015)
Excellent (Reviewed January 2015)
Prompt and efficient. (Reviewed January 2015)
An excellent company highly recommended. (Reviewed January 2015)
Fixed a leak on shower pump, brilliant service! (Reviewed December 2014)
Prompt, clean work, friendly service, arrived on time and left no mess. (Reviewed December 2014)
Got on with the job no fuss. Finished on time despite setbacks. Tidied very well on completion, kept informed of projects. (Reviewed December 2014)
All your staff were very professional and did a good job. (Reviewed December 2014)
Great Service
Friendly guys and work done to a very good standard (Reviewed December 2014)
Service was excellent. (Reviewed October 2014)
Good friendly reliable company who I have used on numerous occasions to undertake work on my property. (Reviewed October 2014)
Extremely friendly. Willing to do any little extra job with no fuss. During the quote advice provided was helpful and under no obligation to adhere to. (Reviewed October 2014)
Work excellent, after service excellent. (Reviewed October 2014)