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Vetted and approved by Trading Standards
Monitored for customer service
Audited by a Trading Standards professional
Qualified, insured & reference checked
Overall Customer Rating
01536 725 729
07442 502932
June 2013
Baker House
4 Baker Court
Thrapston
Kettering
NN14 4XA
N/A miles from your postcode
Heating - Oil Fired Boilers / Installation & Domestic Fuels
Gas Engineers/Servicing, Heating Services, Plumbers / Plumbing, Property Maintenance & Repair Services
Based on 125 reviews
Outstanding on all levels! Old pipework removed under bath & replaced with new, new floor fitted. Bath put safely back in place. Will definitely use Assett Plumbing again and recommend. (Reviewed June 2022)
Came out to quite same day on Monday and brand new boiler was installed on the Thursday! Super quick and clean installation! Highly recommend (Reviewed April 2022)
Have used Assett at work and at home. They are efficient and do a great job. Fitters are very friendly and thorough. (Reviewed December 2021)
I had a boiler serviced and a sink replaced as part of a new kitchen.
Work was carried out on time, at the agreed price and they cleared up at the end of job, taking all the packaging and rubish with them.
It is not the first time I have used this company and would recommend them. (Reviewed November 2021)
Very highly recommend this company. I am a landlady and tenant advised of issue. Keith very quickly responded to my query and arranged to visit the property. Once there, he gave detailed feedback about the issue, what was needed to rectify the problem and quoted the cost, no pressure sales.
Keith then arranged directly with the tenant when to complete the work which was sooner than expected.
Great service and I will definitely be using Assett Plumbing again. (Reviewed September 2021)
Excellent service,very professional, courteous, friendly, did an excellent job, cleaned up when completed fitting new outside tap. I would recommend to anyone. Thanks (Reviewed August 2021)
Having discovered a leak on an upstairs radiator/feed pipe, I contacted Assett Plumbing for assistance. I spoke to Keith who sent Tom out the same day. It transpired this would be a bigger job. The pipes had been encased in concrete as the radiator was fitted where a fire place had been. Return visit on Friday and job done. This highlighted a fault with the existing boiler and the pressure gauge kept soaring into the "red zone" - not good. Keith advised what to do pending a Saturday visit. Keith was aware I had to be in Norfolk that day and came early to advise on next steps. I was given 4 options ranging in price. Due to the boilers age, replacement was chosen. Tuesday, boiler done! Excellent service at a reasonable price. Thanks guys. (Reviewed July 2021)
Fantastic service. Very professional (Reviewed July 2021)
Panicked by water leakage from another installer and phoned Keith to rescue us and he was a true gem.Tom got here as soon as possible as I couldn't turn stopcock off and said not to worry he'd had his greens that day and promptly turned it off lol.
Very pleased with the corteous service and realistic cost so a huge thank you guys. (Reviewed June 2021)
We had a leaking toilet at work. I contacted Assett Plumbing online. Keith called me back within ten minutes of posting my enquiry and he had an engineer with me in less than an hour. The engineer (Tom) was really friendly, considerate and efficient. He did the repair straight away with no issues.
I would definitely use Assett Plumbing again for any commercial or domestic job, you couldn't ask for a better service. (Reviewed May 2021)
I contacted Assett Plumbing last week about a problem with my boiler and the boss came out the same day to look at my boiler without any charge or obligation to use their services. Keith the boss advised me of the work needed. Top quality work was taken out a few days later at a competitive price. The team were very helpful and friendly and did a top quality job . I would recommend Assett Plumbing and will be using them in the future if needed. (Reviewed May 2021)
We received excellent service from Assett Plumbing. They located a leaking hot-water pipe above the kitchen ceiling. Accessed the fault and repaired it, cleaning up afterwards. (Reviewed January 2021)
I cant fault the company. My boiler had stopped working and the company sent Josh Clipston to have a look. He diagnosed several potential problems and explained what he would need to do. He said it may take a while to get the parts and booked me on for Wednesday the following week.
However he returned a couple of hours later with the needed parts. With in minutes he had solved my problem. Josh went above and beyond for me and my family. Price was great, customer service was great, work completed quickly and cleanly.
I would highly recommend this company.
Thank you. (Reviewed January 2021)
Great service from Assett Plumbing, for the second time! Fault diagnosed, parts ordered and replaced all within 2 days. Keith was professional, polite and trustworthy. I would highly recommend (Reviewed December 2020)
Keith was at my house to diagnose within 3 hours. Needed a new boiler which was installed within 3 days, great tidy job. Absolutely no complaints! (Reviewed November 2020)
Boiler failed sunday, contact Assett Olumbing who could visit next day. Price quoted was price charged, they arrived, located the issue due resolved it within the hour. Very pleased. (Reviewed November 2020)
Keith and his colleagues were friendly and polite. He replaced my faulty boiler within a week of my initial contact with him and left everywhere spotless. I have already recommended him to friends, and I would most definitely use him again. (Reviewed October 2020)
Extremely efficient and reasonable service (Reviewed October 2020)
I contacted Keith at 8.30am and the new shower was fitted and working by 3.00pm on the same day. The guys that completed the work were a credit to the company - very courteous and making no mess at all. Would highly recommend. (Reviewed September 2020)
excellent service. Very professional (Reviewed August 2020)
The guys were very friendly and professional and did great job. They also went above and beyond what was required to help us in a difficult situation. Many thanks to the team that assisted is on that day. (Reviewed August 2020)
Excellent service! Was given a 2hour same day slot and the lad still called to let me know he was on his way. Checked all costs and repairs before going ahead and was all reasonably priced. Very polite and tidy when working, would definitely recommend them. (Reviewed August 2020)
Very professional but friendly service - left the place tidier i think than when they arrived! Very thorough and felt that they were checking the work throughout. Hardly noticed them here and they put us totally at ease! Very personable and easy to deal with. Would highly recommend and would use again. (Reviewed August 2020)
Prompt, efficient, friendly service. Very much recommend this company. (Reviewed August 2020)
amazing customer service and fantastic quality and care with the most respect for my property they were working in.
great value and i will always use them from now. (Reviewed June 2020)
Very professional and efficient. Their team is friendly and know exactly what the task is. I cannot praise them highly enough and would have no hesitation in recommending them. (Reviewed June 2020)
Have used Keith at Asset plumbing previously, been reliable and does a good job. (Reviewed April 2020)
First Class service, good advice and value for money (Reviewed April 2020)
First class service and advice. (Reviewed April 2020)
First class service and advice. (Reviewed April 2020)
As always - a first class, professional, reliable service. Highly recommended. (Reviewed March 2020)
As always - a first class, professional, reliable service. Highly recommended. (Reviewed March 2020)
As always - a first class, professional, reliable service. Highly recommended. (Reviewed March 2020)
As always - a first class, professional, reliable service. Highly recommended. (Reviewed March 2020)
As always - a first class, professional, reliable service. Highly recommended. (Reviewed March 2020)
sent message to Keith over the weekend and he came to help us Monday afternoon, excellent service and issue all sorted (Reviewed March 2020)
Always receive fantastic service from Keith. His workmen are a credit to him and they always do a first class job. Always go the extra mile to help you out in a crisis. Good honest advice and straight forward pricing. (Reviewed February 2020)
I made contact regarding my faulty shower and the boss arranged a visit the next morning to see what the problem was. Happy to come early so I wasn't late for work. I got 2 options and once I selected my preferred one the part was ordered and fitted very quickly - again at a time convenient for me. Very polite and professional. Stress free for me! (Reviewed January 2020)
"Called out for boiler failure over a weekend and fitted new combi boiler system the following week. Work completed on time to a high standard. Would recommend." (Reviewed January 2020)
I would have no hesitation recommending this company. They did good quality work for a fair price. They responded very quickly to my initial emergency (leaking boiler), and fitted my new boiler within the week. (Reviewed January 2020)
I contracted Assett Plumbing to carry out gas central heating services on two houses, including a landlord's safety certificate on one.
The gas fitters arrives spot on time, we're polite and friendly, completed both jobs quickly and efficiently and at a reasonable price.
I recommend Assett Plumbing. (Reviewed January 2020)
I contracted Assett Plumbing to carry out gas central heating services on two houses, including a landlord's safety certificate on one.
The gas fitters arrives spot on time, we're polite and friendly, completed both jobs quickly and efficiently and at a reasonable price.
I recommend Assett Plumbing. (Reviewed January 2020)
Second occasion of this company only being interested in installing new boilers, when simple repairs would do. Earlier this year they serviced my existing boiler - and decided it wasn't working (even though it was when they arrived), the "boss" came to sort it out, didn't even look at it just insisted it was too old and a new boiler was the only option at £4500. The following day my old, obsolete boiler was working after the broken wire on the control unit was fixed. Today they have been to my elderly Dad's to quote for replacing a leaking hot water cylinder, again the best and quickest solution was a new boiler at £4500, the cylinder could be replaced for £1200 but not until next week. Subsequently quoted £550 by another plumber to be done within 2 days. A new cylinder is £200.
Trader response:
"I told the customer on his boiler that, in my opinion, the best course of action was to replace the boiler as it was old and on its last legs. I based this on fact and he agreed with me it will need replacing sooner rather than later. I gave him a price of £4500 and stated I wasn't prepared to entertain fixing such an old boiler, whilst I did say there probably was a chance it could be fixed very short term. This was my opinion. I told him to get another opinion, if he so wished, and that it is his call as to whether he wants to spend money on such an old boiler, when in my opinion any such cost would be better spent on a new boiler.
This was my considered professional opinion and in no way I was trying to rip him off. The same was true of the other job he mentioned: I gave a price to replace a hot water tank but gave him the option again in that the boiler was ancient and he would be better off putting that cost towards a combination boiler that would solve all his problems. This was stated to be giving the customer options. Again, this was what I felt was the best course of action for the customer in this circumstance and was not an attempt increase the value of the job for no reason." (Reviewed December 2019)
They understood our requirements and fulfilled them exactly. Very polite, clean, efficient and respectful workers. (Reviewed October 2019)
Texted them Tuesday y morning, came Tuesday afternoon. Explained the problem.new boiler required. Came at 8.30am Wednesday morning, the two chaps were polite and friendly explained what was happening. Cleaned up after themselves. Excellent job, very happy customer. Keith came on Tuesday and Wednesday to see if we were happy, can not recommend them highly enough. Thank you!! (Reviewed October 2019)
Due to a failure in our boiler, we had work done under our insurance policy by another contractor but in the end needed to have a complete replacement system fitted. Keith from Asset (Thrapston) came out on the same day that I called, to conduct an inspection which confirmed that the boiler was Beyond Economic Repair and schedule the replacement works for the following Monday.
Due to a bereavement we called Asset on the Saturday to postpone; I called them later in the week and again, they showed great flexibility to reschedule the installation for the following 2 days. The engineers turned up on time and did an excellent job; the new boiler is performing above expectations and the pipework is finish to a very high standard. Very highly recommended! (Reviewed October 2019)
Fantastic service to come out on the day as all others wouldnt,identified the problem straight away on boiler and fixed it,great price and great people and will be using again (Reviewed October 2019)
Fantastic service to come out on the day as all others wouldn't,identified the problem straight away on boiler and fixed it,great price and great people and will be using again (Reviewed October 2019)
Exceptional service from start to finish
Kieth and his engineers were professional, punctual & respectful.
No big sales pitch - massive plus!
Work carried out on schedule at agreed price.
Extreamly tidy & a pleasure to have in our home.
Would highly recommended Assett Plumbing. (Reviewed September 2019)
The Assett Plumbing team have made an excellent job of updating our en-suite. The team were very polite, tidy, professional and at times have gone beyond our expectations.
The job itself has been finished to an extremely high standard, we were kept informed of progress at all times and felt that we could discuss ideas honestly and openly with Keith.
We are very happy with the work done and would recommend Assett Plumbing to others. (Reviewed July 2019)
Fantastic job workmen polite clean and very hard working so pleased with new bouler (Reviewed May 2019)
We called Keith after our boiler malfunctioned. He came straight away on a Saturday, gave us good guidance on what caused the problem and confirmed we didn't need it repaired. Excellent service and we would definitely call him again. (Reviewed April 2019)
We called Keith after our boiler malfunctioned. He came straight away on a Saturday, gave us good guidance on what caused the problem and confirmed we didn't need it repaired. Excellent service and we would definitely call him again. (Reviewed April 2019)
We called Keith after our boiler malfunctioned. He came straight away on a Saturday, gave us good guidance on what caused the problem and confirmed we didn't need it repaired. Excellent service and we would definitely call him again. (Reviewed April 2019)
Keith came out to look at our leaking boiler on Saturday evening and quickly diagnosed the fault. The boiler needed replacing and he quoted for a supply & fit for the following Monday. The team arrived promptly at 9 a.m. on the dot and were polite, took their shoes off and took care not to let the cats out! The new boiler had a dent in the casing and they were clearly concerned enough that it had been dropped to point this out to us. We agreed not to accept it and they quickly sourced a replacement. They took around 6 hours to complete the work, hardly taking a break. They were very friendly and left everything clean and tidy. I would happily use this very professional company again. (Reviewed April 2019)
Very professional, and prepared to carry out work on a Sunday, the only day I can guarantee to be at home. (Reviewed March 2019)
Absolutely first class service and work, so pleased with everything (Reviewed March 2019)
From initial contact to completion of job Keith and his team were excellent and dealt with a worrying water main leak that came up through our kitchen and dining room floor.
The work was efficient, the lads who did the job were friendly, meticulously clean ensuring that everything was bagged up and skipped as they did the job.
definitely recommend this company to anyone looking for a professional job. (Reviewed March 2019)
Keith managed the whole repair process quickly and efficiently, everything was explained clearly and I am very pleased with my new shower. Josh and Tom were brilliant with their work and the other blokes for tiling and putting in shower screen were very professional. I would highly recommend Asset Plumbing. (Reviewed February 2019)
Very prompt response to my initial enquiry and new boiler installed very quickly I would certainly recommend them (especially as I was let down by two previous companies before finding Assett. (Reviewed February 2019)
Responded to emails and phone calls promptly. Arrived at house on time. Completed boiler service and other work professionally. Left house clean and tidy. (Reviewed February 2019)
Asset Plumbing were excellent, they were punctual, tidy and kept me informed all through the work they did... I am very impressed by them. (Reviewed January 2019)
Efficient, knowledgeable, courteous. (Reviewed December 2018)
Punctual, professional, courteous, knowledgeable, tidy. (Reviewed December 2018)
Excellent service so polite and tidy nothing to much trouble would def recommend to family and friends (Reviewed November 2018)
Brilliant service lads so clean tidy and polite pleasurable to have in my house can't recommend highly enough (Reviewed October 2018)
I was given an immediate response to my enquiry. The team arrived as promised. They introduced themselves and were easy to recognise in their Assett Plumbing workwear. They wore shoe covers and were very considerate in our home. Everything was completed professionally, quickly and tidily. I would happily recommend them. (Reviewed September 2018)
Quick to respond and did what they said they would when they said they would. All team were friendly and helpful and we'd have no hesitating in recommending the team to anyone. (Reviewed September 2018)
Very helpful (Reviewed September 2018)
Assett plumbing completed the job in the time and at the cost which was agreed,they have serviced the boiler at an agreed cost which was stated on installation. Also quick to help when I lost installation documents. (Reviewed July 2018)
Lovely workmen fantastic job done can't praise enough def recommend to family and friends (Reviewed June 2018)
The job was carried out to such a high standard the lads were so polite and helpful nothing to much trouble the house left spotless
I would highly recommend assett plumbing (Reviewed May 2018)
Had a new boiler fitted great workmanship excellent customer service chuff to bits with it. Would highly recommend to anyone (Reviewed May 2018)
Very Happy, thought I would have to wait a few weeks to get this job done, quoted Friday fitted Monday, thank you very much (Reviewed May 2018)
The level of work we received was 5 stars, excellent service from start to finish. Keith and his team went over and above to meet our requirements and time scales they were so helpful and knowledgeable. The staffs were so polite as well and very considerate of our young family. Definitely recommend! A big thank you to Assett Plumbing for our gorgeous bathroom (Reviewed May 2018)
Great job new shower is fantastic will tell friends about asset work so neat and tidy up after (Reviewed May 2018)
Very good tidy job nothing to much trouble would def reccomend asset (Reviewed April 2018)
Excellent service nothing to much trouble
Keith and his team very tidy and done at short notice at great price
Would definatly reccomendassett to family and friends
New boiler works great (Reviewed April 2018)
installed new boiler plus one radiator and fixed some pipework, service was very good , the two lads were very efficient , polite and cleaned up after themselves as they worked .
would not hesitate to have them back again . (Reviewed March 2018)
The Guys were really friendly, up front about costs and explained/showed us what was going on and what needed fixing. There was an extra problem which didn't faze them and they came back the next day to also fix that problem too. Being very clean and courteous throughout. Will definitely use again. (Reviewed February 2018)
I have used Assett for a few years now and found them to be very quick to help with any issue usually within the following few days. The prices charges are good and the level of customer satisfaction is high, I would happily recommend them for any Boiler Services / Heating requirements without hesitation. (Reviewed January 2018)
Keith was very professional, informed of everything he did, was friendly with staff, did a quick job. (Reviewed December 2017)
First class and speedy response to boiler failure requiring installation of new boiler. Very customer focussed. Excellent workmanship, good constructive advice. Very considerate within Home and worked in neat and tidy manner. (Reviewed December 2017)
Great service called late Friday new boiler done next day very tidy and polite couldn't be happier with the service provided (Reviewed November 2017)
Great service boiler replaced at short notice due to health reasons very tidy and helpfull can't reccomend highly enough (Reviewed November 2017)
ALREADY ANSWERED ABOVE (Reviewed November 2017)
Fantastic service completed by Kieth and his team from start to finish. Keith originally quoted to fit a new conventional gas boiler at a good price.
The team arrived promptly on the agreed date, work was carried out professionally. The guys respected our home and privacy. The work was carried out in a timely fashion with little disruption as my husband was working from home.
They checked the system was all working and running smoothly, Kieth checked through the paperwork with me himself before he left.
I would have no hesitation in recommending Kieth and his team to anyone. (Reviewed October 2017)
Having drilled through a main water pipe in the kitchen at 7pm we had an urgent situation on our hands, kitchen was flooding fast and we had no idea what to do!
One phone call to Assett Plumbing and immediate steps were given over the phone to help us stem the flow of water and also switch off the water at the stopcock.
Within 20 minutes we had an engineer on site to help clean up and assess the situation, he then returned at 8am the very next morning to repair the pipe.
The work was completed fast to an excellent standard, the engineer helpful and friendly saved our kitchen from disaster! (Reviewed September 2017)
Excellent service great job very courteous workmen big thanks would def reccomend to family and friends (Reviewed September 2017)
No hesitation recommending Keith and his team at Asset. We were provided with a fair quote and the work was carried out on time and at the quoted price. (Reviewed August 2017)
Great service short notice boiler swap so clean would def reccomend to family and friends (Reviewed August 2017)
Fabulous service nothing to much trouble (Reviewed August 2017)
Excellent reliable service. Contacted before to confirm appointment & after to ensure all ok. The company were correcting an error made by the council who refused to return & fix it & the engineers swiftly sorted the problem & did not charge my elderly father. Brilliant job would absolutely recommend this company. Thanks Assett (Reviewed April 2017)
Fantastic job so very tidy nothing to much trouble would highly recommend Keith and his team to friends and family (Reviewed March 2017)
Very efficient prompt and professional, no hesitation to recommend or use again. (Reviewed January 2017)
Very efficient. Good time keeping. Price as estimate. Workmen were efficient and helpful. (Reviewed December 2016)
Keith gave good advice and only recommended the type of boiler we needed without trying to sell us the most expensive. Connor and Joe arrived when scheduled, were polite and considerate and did a really neat job. They cleaned up afterwards like it was their own house and took all the rubbish away. Keith popped back at the end of the day to make sure I was happy with everything, which I was. Great service, highly recommended! (Reviewed November 2016)
Have used Asset Plumbing to undertake a number of jobs - plumb / fit new shower, replace kitchen taps & put plumbing in and connect new dishwasher . All jobs were completed to a high standard , the team are always really friendly and a real tidy job . (Reviewed October 2016)
New boiler/ radiators/ pipes fitted.
Very quick, clean service - excellent. (Reviewed October 2016)
Asset Plumbing responded very quickly to our request for a quote and carried out the work required immediately.
They worked neatly and cleared up after themselves.
We would definitely use Asset Plumbing again and would recommend them. (Reviewed August 2016)
Within 3 hours of my phone call I had a plumber on site fixing my water leak.
Professional courteous and knowledgeable
Excellent Service
Great Value
Highly recommend (Reviewed August 2016)
Keith was really helpful - he gave me a quote for installing a new boiler the day after I phoned him and then did the work 2 days later for the price quoted. Very efficient service and I will certainly be using his services in the future. (Reviewed July 2016)
The fitters did a very good job and completed the work in the estimated 3 days. We would recommend Assett Plumbing and use them again. (Reviewed June 2016)
Assett fitted a new Ideal Logic boiler for us to replace a leaking Remaha model. The work was completed very professionally and quickly by staff who were very careful to avoid any mess. The old, messy pipework was replaced and new pipework laid in from the gas meter. Very competent work. (Reviewed June 2016)
Fast, informative, high quality. (Reviewed April 2016)
The guys at Asset plumbing were professional and completed a boiler installation with ease, the job site was kept clean and tidy through out the time in my house, they were quick and very knowledgeable with answers to questions I asked. I would recommend Asset plumbing to anyone. Thank you. (Reviewed April 2016)
First Class Job: installation of new boiler and six new radiators.
Prompt; adaptable; courteous; fast working; thorough, tidy; well organised; and totally professional.
All at an excellent price.
(Reviewed April 2016)
Special offer price for boiler service at a fraction of the cost of the other "National company" 2 guys on site for nearly one hour did the boiler and checked out entire heating system tightening here and there. Worth every penny. (Reviewed January 2016)
Helpful efficient service fixed the problem at short notice (Reviewed December 2015)
The guys who came to assess the problem and those who came to carry out the work were excellent though there was a delay in fixing our heating because parts were late arriving. It was very cold and we had no heating or hot water for a week. Apart from the cancelled appointment which appeared to be beyond their control it was very good service and we'll use them again. (Reviewed November 2015)
Quick in getting plumber out to me. Brilliant and friendly clear about options, pricing and advice. (Reviewed September 2015)
Just had Assett Plumbing service my boiler. They did a very thorough professional job. After doing mine they went on to service my mums boiler, on inspection faults were discovered and it was decided to replace the boiler. They came back three days later and fitted the new boiler. A neat job especially on the pipework was done, and care was taken to protect the carpets and house. Will certainly be using them again for my annual service and any other jobs that may be required. (Reviewed September 2015)
Asset came out at very short notice to conduct a gas (tenancy) survey and service the boiler. They were incredibly helpful and efficient. Highly recommended. (Reviewed July 2015)
Urgent call for help to sort a heating/hot water system problem out and they came within two hours. Got straight on with the job and given our system is not the easiest to work on completed the 'not so easy' task without complaint.
Whilst they made little mess they still vacuumed the area to ensure nothing was left behind.
We are more than pleased with the service provided it was quick and the Plumbers in attendance were extremely polite and gave additional advice after completion. (Reviewed April 2015)
Polite and courteous throughout and explained what they were doing. (Reviewed February 2015)
I work for a company and deal with some of the facilities. We have had ongoing trouble with a couple of our properties re the drains and non capped pipes etc and have called out numerous plumbers numerous times who have never managed to find; let alone solve the problem. These guys are great re time and value for money and don't quit until they have found the source of the problem.
I can't recommend them highly enough. (Reviewed February 2015)
Needing a new boiler immediately Asset Plumbing were able to supply and fit a new one almost immediately . The fitter and his mate were personable, reliable and arrived on time and worked hard throughout the installation . They came back when there was a small problem immediately . I felt safe with them in the house and safe to leave my house for a while in their care.
Although not the cheapest - which they were honest about - their service and follow up support made up for that . A job well done . (Reviewed January 2015)
We had a problem when we phoned assett they responded quickly. Great people very polite. (Reviewed January 2015)
Very impressed. Would definitely use them again (Reviewed January 2015)
Excellent service from Assett Plumbing from a detailed quotation through to installation. We would definitely use again and recommend to others. Good value for money. Thank you (Reviewed January 2015)
Fabulous. Clean, tidy honest. Turned up on time and actually saved us money where other plumbers had tried to rip us off by making out we needed work that didn't need doing.
This is a good honest family run business. We would highly recommend them. Especially if you need a new central heating system. (Reviewed December 2014)