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Overall Customer Rating
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Based on 18 reviews
The staff were unfailingly polite and patient with a non IT- literate person like me and the work was carried out promptly and very efficiently. My laptop now runs like new! Thank you. (Reviewed October 2023)
The ARK team were nothing short of amazing. Reassurance, communication and professional. I would absolutely use them again and recommend to others. Special thanks to Warren. (Reviewed October 2023)
The service from this company was excellent. Very polite people and an extremely high level of service. In the end they couldn't repair my laptop but they gave me a full report - free of charge - to enable me to claim on my insurance. Highly recommended and I would definitely use again. (Reviewed October 2023)
Ark Computers deliver a first class service. We can always rely on them.
Warren, who was our contact, came to our house and solved all the computer issues we were experiencing.
We would certainly recommend them. (Reviewed September 2023)
Brilliant prompt service to collect my mother-in-law's computer and clean it following a scam attack. Ongoing virus protection service set up. Warren and the team from Ark could not be more helpful and supportive. I would not hesitate to recommend this company. (Reviewed August 2023)
Communication was excellent. Service was very good. They were let down by one of their suppliers which delayed the repair for a couple of days but I was kept informed and updated. (Reviewed August 2023)
On time and very professional. (Reviewed August 2023)
Ark are great value for money I trust their pricing. I have had some dreadful quotes from other companies then I found Ark. They give you the time you need and always make sure you are completely satisfied. I feel confident recommending ARK. (Reviewed June 2023)
I felt the service from beginning to end was excellent. I was kept informed on progress the whole way through. When advising me of the problems with my laptop, Katie was able to advise me on the best course of action which, led me to purchasing a new laptop. I am very grateful for the service provided. (Reviewed April 2023)
A truly excellent service. It was always led by Ark. They did everything ahead of schedule. I never had to chase them. I will use them again and have no hesitation in recommending them. (Reviewed April 2023)
Excellent, prompt service. (Reviewed March 2023)
After a very unsatisfactory experience with a computer repair company in Romsey, I managed to find via The Computer Repair Man platform Rob and his team at ARK in Whiteley.
I am so grateful to them for reversing a disastrous situation with a hard drive and other software issues. The 'moments of truth' were empathetic, professional and timely.
I would highly recommend Rob and his team and I intend to use them in the future as my business grows. (Reviewed January 2023)
Excellent service fixed my laptop, gave good advice at a reasonable price. Friendly and knowledgeable. Patient especially with me. (Reviewed January 2023)
Professional which is becoming rare. (Reviewed December 2022)
Knowledgeable, friendly, efficient and helpful service. Identified the issue and provided recommendations. After sales follow up was also excellent. Would unreservedly recommend Ark's services. (Reviewed December 2022)
I chose ARK because of the numerous positive reviews they had received and wasn't disappointed. They managed to retrieve all my precious and irreplaceable photos from a faulty hard drive which I feared had been lost forever. My relief and gratitude for what they have done is huge. (Reviewed November 2022)