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Overall Customer Rating
New April Cottage
N/A miles from your postcode
Plumbers / Plumbing
Based on 36 reviews
Annual boiler service.
Quick, efficient, excellent service.
Great local independent plumber. (Reviewed October 2020)
Very professional and reliable. First-class service. Explained the cause of the problem and what was happening at every stage. (Reviewed September 2020)
I have used Alba Plumbing for a number of years and Ray always provides excellent service and cleans/tidies up afterwards very well indeed. This time he fitted a heated towel rail and checked with me at all the key points and explained what he was doing. We discovered some chipped/bloken tiles behind the orginal fittings (radiator) and after some discussion, Ray managed to make good the damage in a way which means even I can't spot the problem and I know it's there! It was a mixture of discussion and some good problem solving from Ray which got this outcome. So would strongly recommend Alba Plumbing. (Reviewed September 2020)
We have had two pieces of work carried out by Ray, replacing old radiators and installing TRV thermostats on to all radiators to control our heating and hot water system.
The most recent work was finally completing our bathroom renovation. Ray has completed this to a superb standard, he ensured we knew exactly what he was doing and why he was doing it throughout the whole process and wanted to make sure it looked good rather than just being practical. Ray recommended a local plasterer and tiler he knows to do the job alongside him which saved us doing this research ourselves and they too were brilliant. Ray is friendly, hard working and very accommodating, he knows how to over come any problems. You will not find a better service out there. Thank you! (Reviewed August 2020)
Very good service. All completed in one day. All rubbish removed.
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Very efficient and resonably priced. (Reviewed July 2020)
Ray Sutherland was outstanding, he replaced a shower pump, and did it at a good price. (Reviewed July 2020)
Mr Sutherland provided an efficient service with great courtesy, to our complete satisfaction. (Reviewed July 2020)
Completed the work to a very good standard. Highly recommended (Reviewed July 2020)
Very good prompt service, clean workers, would recommend highly. (Reviewed July 2020)
Excellent (Reviewed July 2020)
Alba responded very quickly to a faulty tap in a toilet. The problem was quickly found and Alba departed to purchase a replacement component, returned and fitted the component, tap then tested to ensure working correctly. All completed in a very quick time. (Reviewed July 2020)
Excellent, very professional, extremely courteous. thank you (Reviewed July 2020)
From the initial phone call Alba plumbing were courteous, efficient, professional and punctual. They turned up when they said they would and gave advice over the phone to manage the emergency situation (water leak) in the interim, until they could get out to us the next day. (Reviewed May 2020)
Ray was incredibly responsive in these difficult times and was able to quickly identify the best value and least disruptive solution to our failed shower unit.
Would definitely recommend (Reviewed May 2020)
Ray has always been truthful and honest with his advice. He is hardworking, polite, friendly and helpful. (Reviewed March 2020)
Very professional. Clean, prompt and extremely methodical Superb workmanship (Reviewed March 2020)
Took the extra time and trouble during an annual service to ensure my boiler was adjusted to achieve optimum efficiency and economy. Highly recommended. (Reviewed March 2020)
Excellent, Ray fitted in a small repair job for us speedily and at a good price. He has done all my plumbing / central heating jobs for a number of years now and always does a great job. (Reviewed February 2020)
Friendly, punctual, very thorough - Showed me exactly what needed doing and fixed problem quickly. (Reviewed February 2020)
Very professional - work carried out exactly as promised plus fixed some other problems - completely satisfied. (Reviewed February 2020)
Excellent service, arrived on time, was very informative on what was being done and why. Would highly recommend for service and competitive. (Reviewed January 2020)
Great service and would definitely recommend. (Reviewed January 2020)
Fitted replacement fill/flush valves to close-coupled wc and installed isolation valve on inlet pipe. Excellent result putting right incorrect fittings used in the past. Addition of an isolation valve very useful and achieved despite tight space constraints. Slightly mucky job due to deterioration of old fittings, but minimal mess left behind. I'd thoroughly recommend Alba Plumbing. (Reviewed January 2020)
Excellent professional service. (Reviewed January 2020)
Excellent service, prompt, efficient and courteous. Left the premises spotless after the work. (Reviewed January 2020)
Boiler service (Reviewed January 2020)
Without doubt, Ray was our Christmas Miracle!
Ray is incredibly hardworking, honest, thoughtful, intelligent and one in a million. He knows everything inside out about plumbing, he knows what he is doing and will do an excellent proper job (no cutting corners unlike some I've experienced).
His rates are better than most, affordable and justified. Haven't had a tradesman like Ray in years and we are so grateful to him for everything he has done. I wouldn't have anybody else. I can trust Ray and would recommend him highly. Lovely guy. (Reviewed January 2020)
Provided excellent service at very short notice. 2 was extremely grateful. Avoided major leak and damage to kitchen ceiling. (Reviewed January 2020)
Great service and came at short notice, as we had no heating. (Reviewed January 2020)
Have used Alba Plumbing for varius problems over the past 6/7 years and for annual serviceing of the boiler and happy to highly recommend (Reviewed January 2020)
Arrived promptly, fixed the problem quickly; no fuss no mess. Reasonable pricing. Would recommend. (Reviewed January 2020)
Alba Plumbing were absolutely brilliant. The estimate was clear and accurate. The service was fantastic, the removal of the old bathroom was quick and tidy and the installation of the new bathroom was amazing. Not only that but Alba Plumbing gave us fantastic advice and ideas, were the only plumbers who would give us the en-suite of our dreams in our loft bedroom and never attempted to avoid hard or complex work. No job was impossible or too difficult for Ray, an incredibly hardworking, thoughtful and conscientious plumber who we would happily have back for any further jobs on our property. Thank you Alba Plumbing! (Reviewed December 2019)
Ray did an excellent job. He carefully considered and helped us choose the right boiler for our home and installed it in a highly professional manner. (Reviewed December 2019)
Ray always provides an exceptionally professional service. He is honest and reliable, and does the work at a reasonable cost, to his best ability, to a high standard of workmanship. (Reviewed December 2019)