Comments from consumers who have used this trader
Very good professional
Excellent service for a new boiler and re-location.
We were very please with the service
Very polite clean workman. Would use him again. Fitted a new boiler and radiators.
Plumber turned up on time. Did the work to a very high standard. I'm very pleased with what he did.
Dave is an experienced, keen and willing tradesman. Unfortunately (and he agrees) he is unable to say "No" to others and as a result following a phone call he frequently left our job early to do other work. He estimated our CH installation would take two days (v unlikely) and in total after returning to reinstall a 'Bristan' shower correctly having installed the controls the wrong way around he made a total of 8 visits made up of half days and some times just three hours. The workmanship and installation is good but as this was the first stage of a major home refurb (flooring, carpets, decorating etc) it was a 'challenge'' to get a clear timeline and not lose other tradesmen. It would not be fair to others to recommend Dave based on the above but with more focus and a reappraisal of how he operates Dave could be a major success in this area.
I am a little disappointed to read Mr Rs review. I am an experienced tradesman, working as a single man company and I have worked in this industry for over 25 years. As such I have many satisfied clients who are in constant contact with me as they know that I provide them with honest and reliable service. Due to this reason I am very busy and I am often contacted with urgent jobs which I endeavour to carry out so as I like to keep everybody happy!
I am pleased to note that on the whole Mr R was happy with the service provided and the quality of workmanship, which is NEVER an issue with me. He was aware of the reasoning behind the shower controls being installed the wrong way round and he agreed to the shower being installed the wrong way round following the explanations given. He then decided that he wanted the shower pipework altered which I was happy to undertake. Delays were incurred due to the timing of holidays on both mine and Mr Rs part. To be fair it did take longer than anticipated and the fact that holidays intervened meant that I couldnt get into finish the job until he got back from holiday.
Excellent service all completed on time.
Excellent customer service and advice. Turned up on the day stripped out the old system, installed an A rated Combi. Work completed in the time. All rubbish removed. Very pleased with A Sure Heat Ltd.
Very efficient service quick and no fuss. Done in a day.
Excellent service - great job. Very professional.
Mr Sooner fitted a new boiler for me. I had no problems with his work. Much better than British Gas I will be using A Sure Heat for annual servicing.
Courteous, friendly and efficient service.
A Sure Heat Ltd contacted me to remind me the service for the gas was due, arranged the visit to the tenant and carried out the work promtly.
Always pushed for time so reflected in his work
Trading standards note:
High rating of satisfaction but comment gives contrary view with no explanation. No complaint received from C, nor has he raised with T.
Decision not to publish, put on back office only
Excellent immediate service, V reasonably priced will use again
The work carried out was great and the price was very fair. Will definitely use again!
Only negative was had to chase multitude times for booking, but more than happy.
We are pleased to hear that you were happy with the service provided. We apologise for the short delay in returning to repair the fault. We always endeavour to undertake repairs as quickly and efficiently as possible and to keep you informed of progress etc, however, sometimes with particular ordered parts they can take longer to arrive than others. Thank you for bringing this to our attention - your comments will be used to help us to improve our service further.
He was able to deal with our boiler replacement as a priority, completed the job quickly and worked cleanly and efficiently to our complete satisfaction.
I have already recommended David to both friends and family.
Very good clean and speedy, would recommend heating engineer.
Quick response and reliable.
Very pleased with work carried out. Highly recommended.
Prompt, courteous and efficient service. Highly recommended.
David Spooner is very competent,open & knowledgeable in his business, providing info of choice of deciding to the customer. Recommended