Comments from consumers who have used this trader
I was recommended to this firm by a plumber we had for many years who has since retired and I have to say that I am extremely pleased with the final product. The time spent and the recommendations made by Mr Barnes were spot on. Having surveyed the job my self and the costs involved along with the advice from my friend it all fell into place with the system recommended by Mr Barnes.
During the extraction of my old system which was over 40 years old and the installation of the new one his staff worked extremely well with each other which in turn enabled them to finish the job in just over a day which was really good as the temperature dropped quite considerably on the night they finished. What a difference this has made!
I found all of them polite,cheerful, very communicative and willing to give me answers to the many questions I asked of them along with a good sense of humour.
Would I recommend them to anybody? Definitely a yes! And hopefully I will be using them again for any plumbing work that I might require in the future.
Excellent quality of service from initial quote to completion of work. Due to previous plumbing issues thy had to problem solve routing of pipes which saved me a lot of money and disruption. Very polite and hard working staff who ensured disruption was kept to a minimum. I had tight timescales for work to be completed which they were very accommodating. Since installation of new boiler and rads, no issues and have not had to call them back. Now have them coming back to re fit my bathroom! Excellent service and thoroughly recommended.
Great communication, came and did the work as promised and quoted. Polite and helpful. I'm very happy with the work done and will use again in future. Thanks.
Great personal service from this family owned local company. Very friendly crew who were in and out in a day completing the job as per estimate plus a few other odd jobs that were done as a matter of course (including bricking up an old flue outlet hole through a wall which Jo undertook to sort out for me - much appreciated). Very impressed and would recommend to anyone looking for an honest, reliable firm.
Boiler replaced and 3 additional radiators fitted. All carried out in 1 day with minimal disruption to the office. A great team - very friendly and polite. A job well done! Excellent service thank you - would recommend!
From the very first contact, they were polite, efficient, friendly and reliable, I was informed every step of the way and had no problems at all, would highly recommend to anybody, Many thanks
It was by chance i came across AJ Barnes Plumbing and Heating as i saw the van in the street doing work in the neighbours home. It was later on that i contacted AJ Barnes who came around and visited my home and gave me an estimate for the work to be carried out. A date was fixed and the work was carried out by AJ Barnes Team in the allocated time on the day. The shower and Plumbing and all that goes with fitting the shower was carried out in a most efficient, professional manner, and pleasant manner with the team keeping me informed of how things were going. I would not hesitate in recommending AJ Barnes Plumbing to both Family and friends. Thank you AJ Barnes for carrying out the work in an excellent manner. I wish all staff members the very best in their Business and future Business work. A Happy and satisfied Customer.
I have a lovely new wet room. The work was done efficiently and to a high standard
Used A J Barnes to supply and fit a new gas fire. Very thougher in all aspects of fitting the fire. Reasonable charges and would certainly use him again.
Excellent service always. Prompt in sorting problems. And keeping me up to date. Wouldn't hesitate to recommend to a friend.
Great service and great communication. The engineers arrived at 8am and worked hard throughout the day. They were extremely thorough in everything they did and where additional work was needed to be carried out, it was clearly explained. They highlighted some major safety issues with the existing pipe work (something we wouldn't have been aware of) and for that we are extremely grateful. I would highly recommend A J Barnes plumbing & heating ltd and will continue to use them for any future work.
The service was prompt and thorough. The work was carried out with speed and professionalism.
Professional attitude to work, did what was asked, communicated clearly whenever asked, accurate quotes and billing.
Excellent help with very little notice. Very pleased
The team all worked like a well oiled machine, smooth & efficient. Boiler installed in half a day
Good, trustworthy customer service. Very reliable
The work, service and value for money were excellent would definitely use again
Excellent service. Arrived on time worked hard all day a few problems to over come. Took rubbish away and cleaned up. Very happy.
Very prompt service, friendly, good value for money, would recommend to anyone.
Excellent quick service. Very friendly and professional. Great price with NO hidden extras. Will recommend to everyone.
Reliable, efficient, friendly service. Would highly recommend.
I've used this firm for years and have always been pleased with the workmanship and service. Excellent.
I have been in the Public Service Industry all of my life. Andy Barnes service is second to none.
Mr Barnes is a very reliable, no nonsense person. He advised on what would be the best most economical boiler for me, turned up on time and finished the job. He assured me that if I have any questions or concerns I should just give him a call.
Did an excellent job. Very professional and would definitely use his services again.
Very friendly people who explained step by step what they were doing. Turned up on time and everyone working on-site had excellent customer service skills.
Very satisfied with a good job.
Plymouth City Council, thank you so very much for sending us the best tradesman we have ever met.
Mr Barnes kept his appointments with me promptly. The work was carried out efficiently with the minimum of fuss. Everything was left clean and tidy.
A job carried out professionaly and efficiently. I am very pleased with the work carried out by this company.