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Overall Customer Rating
12 Ellen Gardens
N/A miles from your postcode
Drains / Drainage Services, Plumbers / Plumbing
Based on 17 reviews
Excellent customer service, very clearly explained the issue and how to prevent future issues occurring. (Reviewed May 2022)
Very helpful and friendly:) (Reviewed April 2022)
As always, Alan answered my call immediately and was with me in a couple of hours after finishing a job he was on. Used a high pressure water jet to clear blocked drain. Excellent service in record time. (Reviewed April 2022)
1st Porter Call plumbing & drains attended to site within 30 minutes of receiving our call. Quickly ascertained what the issue was, gathered parts and all fixed within 2 hours. Polite, professional and competitive rates, definitely recommend to call in an emergency. Thank you. (Reviewed April 2022)
Very professional job. (Reviewed March 2022)
Great service, friendly, honest and reliable, very professional. Also extremely knowledgeable about all aspects. Very pleased and impressed with the service provided. Would 100% recommend. (Reviewed March 2022)
My name is Connor and I have recently received Alan and Paul's plumbing services (1st Porter Calls) and writing this review as a very happy man as he has fixed (not taking long either) severe flooding in multiple rooms of my flat, including my shower. Sewage water was coming out of the showers and toilets due to poor drainpipe installations and thus, main drain blockages!
I write this review to commend the diligent, and professional work he has supplied to myself and my four flat mates I am currently living with. He was kind, knowledgeable and a true gentleman.
Whatever your plumbing issue may be, 1st Porter Calls is the company to call! I would be in no hesitation to be in contact with Alan and Paul again and I am thrilled to have a functional plumbing system.
(Reviewed March 2022)
Very quick service. Clean, tidy and professional worker.
Repaired water pipe in a very difficult location. Others declined to do it. Mr Porter just got on with it and did it. Extremely tidy and professional. Would definitely use this company again. (Reviewed March 2022)
I telephoned and left a message. A speedy return call.
Out within the hour. Very polite, clean, professional service.
Top quality equipment and fairly priced. Highly recommended. (Reviewed March 2022)
Alan was very thorough and insisted on getting to the root cause of the issue rather just doing a quick easy fix. (Reviewed March 2022)
Alan is a very professional person who knows what he's doing always manages to find the problem and fix it. I've used him on many different occasions and he always manages to provide a five star service. (Reviewed March 2022)
The level of service we received was always excellent (Reviewed March 2022)
Flat with heating not working. Alan at 1st Porter Call diagnosed the issues on a faulty immersion heater from photos and ordered the parts the next day. Within a week, over New Year and in lockdown 1st Porter had safely and securely replaced the immersion heaters on hot water cylinder and drained it down (heavily scaled). (Reviewed March 2022)
Couldn't fault the service. The toilet was a Sunday callout but dealt with quickly and cleanly.
The tap was given the same concern even though a much smaller job. (Reviewed March 2022)
Efficient and reliable service. Alan conducted the CCTV drainage survey promptly and rang me with the results on the day, taking the time to explain his findings clearly. The report and CCTV footage were sent through the next day. (Reviewed March 2022)
This contractor is reliable, conscientious & perseveres until the job is resolved. Always punctual & polite, no job is too small. Highly recommend this contractor for any plumbing or drainage work. (Reviewed March 2022)