BWCPages: ContactUs
If you have a query or complaint about a particular business, you are a Buy With Confidence member or you are a business and want to join the scheme please choose your local Trading Standards Service from the list of BWC Authorities. If your local Authority is not listed, contact details can be found on the Trading Standards Institute website.

Please Note:This form should only be used for comments or enquiries about the Buy With Confidence scheme or its members. General trading standards enquiries and complaints should be directed to the Citizens Advice Consumer Service on 03454 040506 as the scheme will not be able to respond to them.
The Buy With Confidence scheme includes more than 5,000 businesses providing a wide range of products and services.
If you would prefer a printed list of approved traders, you can request a printed directory (NB: Not all Local Authorities offer a printed directory.)
The contact information you provide will be used to process your directory request and for no other purpose(s).
Contact us: Trading Standards South East Limited, c/o Surrey County Council, Fairmount House, Bull Hill, Leatherhead, Surrey KT22 7AH.